REFUND AND RETURN POLICY

Effective Date: March 27, 2025

At Labelciteino, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we offer a clear and fair Refund and Return Policy to ensure a hassle-free shopping experience. Please read this policy carefully before making a purchase.

1. ELIGIBILITY FOR RETURNS

We accept returns under the following conditions:

  • The item must be unused, unworn, and in its original packaging with all tags attached.

  • The return request must be made within [X] days of receiving the order.

  • Proof of purchase (order confirmation or receipt) is required.

Certain items are not eligible for return, including:

  • Personalized or customized products

  • Perishable goods

  • Items marked as “Final Sale”

  • Gift cards and downloadable digital products

2. RETURN PROCESS

To initiate a return, follow these steps:

  1. Contact Us – Email us at Contact@labelciteino.com with your order details and reason for return.

  2. Approval – Our team will review your request and provide return instructions if eligible.

  3. Ship the Item – Return the item to the address provided. Customers are responsible for return shipping costs unless the item is defective or incorrect.

  4. Inspection & Refund – Upon receiving the item, we will inspect it and process the refund within [X] business days.

3. REFUND POLICY

We offer refunds in the following cases:

  • The item is defective, damaged, or incorrect upon arrival.

  • The item does not match the description provided on our website.

  • The order was canceled before shipment.

Refunds will be processed to the original payment method. Please note:

  • Refunds may take [X] business days to reflect in your account.

  • Shipping fees are non-refundable unless the return is due to our error.

4. EXCHANGES

If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

5. CANCELLATION POLICY

Orders can only be canceled within [X] hours of purchase. Once an order has been processed or shipped, it cannot be canceled.

6. DAMAGED OR DEFECTIVE ITEMS

If you receive a damaged or defective product, please contact us within [X] days of delivery with photos of the issue. We will arrange a replacement or full refund at no extra cost.

7. GOOGLE ADSENSE COMPLIANCE

Our return and refund policy complies with Google AdSense guidelines to ensure transparency and customer trust. We do not engage in misleading practices, and all return/refund terms are clearly outlined.

8. CONTACT US

For any questions or assistance with returns and refunds, please reach out to us:

📧 Email: Contact@labelciteino.com
📞 Phone: 077 5031 9656
📍 Address: 29 Seafield Place, Foston, United Kingdom
🌐 Website: https://labelciteino.com

Thank you for shopping with Labelciteino!

Last Updated: March 27, 2025