Shipping Policy – Labelciteino
At Labelciteino, we prioritize delivering your orders swiftly, safely, and reliably. Our shipping policy provides clarity on shipping methods, timelines, costs, and procedures for domestic and international deliveries.
1. Shipping Options
We offer a variety of shipping methods to suit your needs:
- Standard Shipping: Reliable and cost-effective, typically delivered within 5–10 business days.
- Expedited Shipping: Faster delivery, usually within 3–5 business days.
- Express Shipping: Priority delivery, typically within 1–3 business days.
Note: Shipping times may vary based on the destination and courier service.
2. Processing Time
- Order Handling: Orders are processed within 1–2 business days (excluding weekends and holidays).
- Custom Orders: Customized or personalized products may require additional processing time, which will be communicated at checkout.
- Shipping Confirmation: Once your order ships, you will receive an email with tracking information.
3. Shipping Costs
- Shipping costs are calculated during checkout based on:
- Weight and dimensions of the package.
- Shipping method selected.
- Delivery destination.
- Free shipping is available for orders meeting specific criteria (e.g., minimum order value), as mentioned on our website.
4. International Shipping
- Availability: We ship globally to most countries. Restrictions may apply to certain destinations due to courier limitations or customs regulations.
- Customs Duties & Taxes:
- Import duties, taxes, or customs fees are the responsibility of the customer.
- These charges are determined by local authorities and are not included in the product price or shipping cost.
5. Delivery Timeframes
Estimated delivery times vary based on the shipping method and destination:
- Domestic Shipping:
- Standard: 3–7 business days.
- Expedited: 1–3 business days.
- International Shipping:
- Standard: 7–14 business days.
- Expedited: 3–7 business days.
Delays caused by weather, customs clearance, or courier issues may affect delivery times.
6. Tracking Your Order
- A tracking number will be provided once your order is shipped.
- You can monitor your package status through the tracking link included in the shipping confirmation email.
7. Failed Deliveries and Returned Packages
- Incorrect Address: Ensure your shipping address is accurate at checkout. Labelciteino is not responsible for delays or undelivered packages due to incorrect or incomplete addresses.
- Failed Delivery Attempts:
- If a delivery attempt fails, the courier will typically try again or contact you for further instructions.
- Unclaimed packages returned to us may incur additional reshipping fees.
8. Damaged or Lost Shipments
- Damaged Items: If your package arrives damaged, contact our support team immediately with photos of the damage. We will offer a replacement or refund as appropriate.
- Lost Shipments: If your shipment is lost, contact us, and we will work with the courier to resolve the issue or arrange a replacement.
9. Return Shipping
- If you need to return an item, refer to our Return Policy for eligibility and procedures.
- Customers are responsible for return shipping fees unless the return is due to a Labelciteino error (e.g., defective or incorrect item).
10. Customer Support
For any shipping-related questions or concerns, contact us:
- Email: support@labelciteino.com
- Phone: +1-800-555-1234 (Mon–Fri, 9 AM–5 PM)
- Live Chat: Available on our website.